At FitAura, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website, services, and products.
By accessing or using FitAura, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and payment information
- Shipping address
- Account login details
Health & Service Information
- Information provided through questionnaires or consultations
- Fitness goals, dietary preferences, or treatment-related details
- Information required for GLP-1 eligibility review by licensed providers
Technical Information
- IP address
- Browser type
- Device information
- Pages visited and usage behavior
2. How We Use Your Information
We use your information to:
- Provide and manage our services
- Facilitate medical reviews and prescriptions
- Process payments and deliver products
- Improve user experience and platform performance
- Communicate updates, offers, and service information
- Ensure compliance with legal and regulatory requirements
3. Medical Information & HIPAA Compliance
Any health-related information you provide is handled securely and shared only with licensed medical professionals involved in your care. FitAura takes reasonable steps to comply with applicable privacy and healthcare regulations.
4. How We Protect Your Information
We implement industry-standard security measures including:
- Secure servers and encryption
- Restricted access to sensitive data
- Secure payment processing providers
Despite our efforts, no method of transmission over the internet is 100% secure.
5. Sharing of Information
We do not sell your personal data.
We may share information with:
- Licensed healthcare providers
- Payment processors
- Shipping and fulfillment partners
- Legal authorities if required by law
All third parties are required to maintain confidentiality.
6. Cookies & Tracking Technologies
FitAura uses cookies to:
- Improve site functionality
- Analyze traffic and usage patterns
- Personalize your experience
You may disable cookies in your browser settings, but some features may not function properly.
7. Your Rights & Choices
You have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your account (subject to legal obligations)
- Opt out of marketing communications
To make a request, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. FitAura is not responsible for the privacy practices of external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
Email: support@fitaurarx.com
